Aesthetic & wellness clinics in Cologne

Clinics in Cologne, booked around the shooting schedule.

A skin consultation in Lindenthal or a treatment before a day on set: clients book online, get reminders by SMS and email, and pay a deposit for long treatments.

Start free →What changes in Cologne

AI assistantExample conversation

I’d like a facial in Lindenthal next Wednesday morning.

Praxis am Stadtwald has Wed 10:00 free, facial with Ms Krämer, 60 min, €120, €30 deposit. Book it on their page?

Yes, please

Booked directly with Praxis am Stadtwald. The confirmation is on its way by email. In Praxis am Stadtwald's calendar · no commission

Cologne, locally

Between Marienburg and the Mediapark, appointments have to hold.

Many people in Cologne work in media and television, and their calendars follow shooting days, broadcasts and appearances on camera. A treatment has to land reliably in the right week. With Zenno, clients book consultations and treatments directly on your page, see real free times and reschedule themselves in the client portal when needed, instead of calling your front desk three times.

In Lindenthal, Marienburg and Rodenkirchen there are also clients who value calm and personal care. The AI receptionist answers questions about the process, duration and prices from your own information, on WhatsApp, by email and in your website chat. Anything medical and every complaint is passed to you. In draft mode you check each reply before it is sent.

Neighbourhood by neighbourhood

Cologne isn’t one market, it’s many neighbourhoods.

Marienburg

Marienburg is the villa district in the south of Cologne, with large gardens and clients who expect discretion. They prefer morning appointments with time for a proper conversation, and they often book through an assistant or by email. Draft mode pays off here: the AI receptionist drafts the reply and you read it before it goes out. Plan consultations generously, 45 minutes rather than 30. For longer treatments, charging the full price at booking is perfectly normal for these clients too.

Rodenkirchen

Rodenkirchen sits right on the Rhine, with a riverside promenade and the feel of a small town. Many families and older couples live here and don’t like driving into the city centre for a treatment. A local clinic becomes their regular address, and recommendations get around. Saturday morning appointments are in demand, when working people have time as well. Open that morning online and send reminders by SMS and email. Anyone going away for the weekend reschedules in the client portal, without you having to call back on Monday.

Junkersdorf

Junkersdorf in the west of Cologne is quiet, with family homes and tennis courts, and the stadium and the sports university nearby. Clients are sporty and often come for massages and wellness treatments that follow training and competitions. They book in the evening after sport, usually for the coming week. State the duration and price of every treatment precisely so nobody has to ask. Because training plans change at short notice, a card on file with a clear fee for cancellations under 24 hours helps.

Agnesviertel

In the Agnesviertel around Neusser Straße, many residents work in media, advertising and television and live in old buildings close to the city centre. Before a shooting day or a presentation the skin should look calm, so treatments are often booked a week ahead and moved just as often when the date shifts. The client portal saves you those phone calls. The AI receptionist answers questions after dinner from your own information. For treatments of an hour or more, take a deposit so that a reschedule doesn’t turn into a gap.

Why clinics switch

Built for treatments that take time and preparation.

Costly appointments, secured

Ask for a deposit or the full price at booking, or keep the card on file and charge a fee for a no-show or late cancellation.

Consultation first

Set up consultations as their own service with duration and price, so new clients take the first step without calling.

Ready for AI assistants

AI assistants such as ChatGPT can read your services, prices and free times and book you directly.

Fewer calls at the front desk

Confirmations and reminders by SMS and email, rescheduling and rebooking in the client portal.

Several specialists, one calendar

Treatments by specialist and duration. 1 therapist on Free, as many as you need on Zenno.

Tax, prepared

VAT per service, a monthly or quarterly tax overview and an export for DATEV or your tax advisor.

Three steps

Add treatments. Secure the slots.

Add your services

Consultations and treatments with duration, price and specialist.

Choose your protection

Deposit, prepayment or card on file with a no-show fee.

Make it bookable

Link on your website and Google. One switch makes the page bookable by AI assistants.

Questions from Cologne

Answered briefly, for aesthetic & wellness clinics in Cologne.

Still unsure?Help centre docs.zennohq.com Write to us support@zennohq.com

Does the AI receptionist recommend treatments?

No. It only answers questions about appointments, prices and the process from your own information. Questions about health, whether a treatment is suitable, and complaints are handed to you.

My services have different VAT rates. Is that possible?

Yes. You set VAT for each service individually. You export your sales in DATEV format, and your tax adviser works with them directly. Which rate applies to which service is best settled with your tax adviser.

At my clinic in Rodenkirchen a colleague treats clients two days a week. Can clients see who they are booking with?

Yes. Each team member has their own column in the calendar, and for every service you decide who offers it. On the booking page clients then see who the appointment is with, and on your colleague’s days her free times appear.

Can AI assistants book appointments with us?

Your Zenno page is built so AI assistants can book you directly. You decide whether AI bookings are accepted automatically or approved one by one from the email.

What does Zenno cost?

Free costs €0 (1 therapist, 5 treatments, no AI receptionist). Zenno is €49 a month with everything and 1,000 AI replies a month. Custom has the same features at a price set for your business. There is no commission on bookings.

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