Aesthetic & wellness clinics in Munich

Clinics in Munich, planned with precision.

In Bogenhausen, Lehel and Schwabing, clients expect a smooth process: book the consultation online, pay a deposit, get reminded in time. Zenno handles it, in German and English.

Start free →What changes in Munich

AI assistantExample conversation

I need a consultation for laser hair removal in Bogenhausen, Thursday evening if possible.

Praxis Prinzregent has Thu 18:00 free, laser consultation, 30 min, €50. Book it on their page?

Yes, please

Booked directly with Praxis Prinzregent. The confirmation is on its way by email. In Praxis Prinzregent's calendar · no commission

Munich, locally

High expectations, no room for empty treatment rooms.

Aesthetic and wellness clinics in Munich treat clients who pay for quality and take a smooth process for granted. Many live in Bogenhausen or Nymphenburg, work for international companies and have little time to phone during opening hours. With Zenno they book consultations and treatments on your own page, with your prices and real free times, in the evening as easily as on a Sunday.

When a two-hour treatment falls through at short notice, you lose half a morning’s takings. That is why a deposit or the full price can be due at booking, paid through Stripe. The AI receptionist answers questions about duration, process and prices from your own information, in German or English. It does not answer medical questions: it flags the chat and hands it to you.

Neighbourhood by neighbourhood

Munich isn’t one market, it’s many neighbourhoods.

Bogenhausen

Many international families live in Bogenhausen, often for a few years because of a job in Munich. They know aesthetic treatments from other countries and ask precise questions, in English and in writing: how does the consultation work, what does the treatment cost, how many sessions does it take? Describe every service in German and English with its process, duration and price. The AI receptionist answers from that. Whether a treatment suits someone is not something it decides; that question reaches you marked “Needs you”.

Lehel

The Lehel lies between the old town and the Isar, with old townhouses and plenty of law firms, insurers and consultancies nearby. Clients work long hours and prefer to come straight after work, between 6 and 8 pm. If you stay open late two evenings a week, those slots fill quickly. People book late at night, often from the office. For treatments of an hour or more a deposit makes sense, because a moved meeting is the most common reason for a short-notice cancellation here.

Nymphenburg

Around the palace and park of Nymphenburg it is quiet and green, and many families have lived here for generations. Treatments are planned around the school day: in the morning, while the children are at school. During the Bavarian school holidays many go away, and the calendar fills with gaps. Bookings here are often made six to eight weeks ahead, so the SMS and email reminder before the appointment matters. If travel plans change, the client moves the appointment in the client portal and you see the gap straight away.

Schwabing

Along Leopoldstraße and its side streets live many professionals around thirty. They often come for treatments that run as a series, such as laser hair removal every few weeks. Each appointment has to fit the working week, ideally in the early evening. Offer to book the next session right after the current one, or point clients to the booking page. When a business trip gets in the way, clients reschedule themselves in the client portal, and an SMS reminder goes out before every appointment.

Why clinics switch

Built for treatments that take time and preparation.

Costly appointments, secured

Ask for a deposit or the full price at booking, or keep the card on file and charge a fee for a no-show or late cancellation.

Consultation first

Set up consultations as their own service with duration and price, so new clients take the first step without calling.

Ready for AI assistants

AI assistants such as ChatGPT can read your services, prices and free times and book you directly.

Fewer calls at the front desk

Confirmations and reminders by SMS and email, rescheduling and rebooking in the client portal.

Several specialists, one calendar

Treatments by specialist and duration. 1 therapist on Free, as many as you need on Zenno.

Tax, prepared

VAT per service, a monthly or quarterly tax overview and an export for DATEV or your tax advisor.

Three steps

Add treatments. Secure the slots.

Add your services

Consultations and treatments with duration, price and specialist.

Choose your protection

Deposit, prepayment or card on file with a no-show fee.

Make it bookable

Link on your website and Google. One switch makes the page bookable by AI assistants.

Questions from Munich

Answered briefly, for aesthetic & wellness clinics in Munich.

Still unsure?Help centre docs.zennohq.com Write to us support@zennohq.com

Does the AI receptionist answer questions about the risks of a treatment?

No. It only answers questions about appointments, prices and the process from your own information. Questions about health or whether a treatment is suitable are handed to you, and the chat is marked “Needs you”.

How do I protect expensive treatments against late cancellations?

You ask for a deposit or the full price at booking, or keep the card on file and charge a fee for a no-show or late cancellation. Payments run through Stripe.

My clients work for international companies and only get in touch in the evening. Does someone need to staff the front desk then?

No. The booking page takes appointments around the clock, and in the evening the AI receptionist answers questions about the process, prices and free times in German or English. Health questions are marked “Needs you”, and you answer them yourself the next morning.

Can AI assistants book appointments with us?

Your Zenno page is built so AI assistants can book you directly. You decide whether AI bookings are accepted automatically or approved one by one from the email.

What does Zenno cost?

Free costs €0 (1 therapist, 5 treatments, no AI receptionist). Zenno is €49 a month with everything and 1,000 AI replies a month. Custom has the same features at a price set for your business. There is no commission on bookings.

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