In Leipzig clients book consultations and follow-ups online on your own page, with clear prices and real free times. You secure longer treatments with a deposit.
Many people move to Leipzig, and newcomers don’t yet know your clinic from the neighbourhood. They search on their phone in the evening, for a skin consultation in the centre or a facial in Gohlis, and compare prices as they go. Calling back the next morning is often too late. With Zenno, clients book consultations directly on your page, and the confirmation arrives straight away by SMS and email.
Smaller clinics in Gohlis or Schleußig in particular rarely have a front desk staffed all day. The AI receptionist answers questions about the process, duration and prices from your information, and anything health-related comes to you. In draft mode you approve every reply yourself. For longer treatments you ask for a deposit, and in the client portal clients reschedule themselves instead of cancelling.
Since the City-Tunnel opened, the centre is a quick S-Bahn ride from Halle, Markkleeberg or Delitzsch, and many clients of a clinic in the Zentrum commute this way. They put the appointment before or after office hours, at 7:30 or 17:30, with the Markt station as their stop. Short consultations and follow-ups are in demand. Open the early and late slots online and send the SMS reminder the evening before, so the client can still plan her connection.
The Waldstraßenviertel is a large, well-preserved Wilhelminian quarter between the Rosental and the city centre. Many academic families and older couples live here, plan their treatments carefully and like to see the same person each time. The stadium is right next door, and on home match days the streets and car parks are full. Check the fixture list before the season, and on those days add a note to the reminder that getting here takes longer, or put long treatments in the morning.
In the Südvorstadt, a clinic’s clients are often younger than elsewhere, a few years into their careers, and they compare prices closely before booking a skin treatment. They read the service description on their phone in the evening and want to know what the final bill will be. First consultations at 6 or 7 pm after work are in demand. Put the price, the duration and the deposit amount openly in every service. People who see that up front are more likely to book than to send a message and wait for a reply.
Many young families live in Schleußig, and parents of small children have a problem with appointments: a fever in the morning and the plan is off. So they book when their partner is home, on Saturday morning or from 7 pm, often a facial or a massage as a break from everyday life. Make it clear in the confirmation until when rescheduling in the client portal is free. Someone who reschedules in time comes a few days later, and the freed-up slot can still go to someone else.
Ask for a deposit or the full price at booking, or keep the card on file and charge a fee for a no-show or late cancellation.
Set up consultations as their own service with duration and price, so new clients take the first step without calling.
AI assistants such as ChatGPT can read your services, prices and free times and book you directly.
Confirmations and reminders by SMS and email, rescheduling and rebooking in the client portal.
Treatments by specialist and duration. 1 therapist on Free, as many as you need on Zenno.
VAT per service, a monthly or quarterly tax overview and an export for DATEV or your tax advisor.
Consultations and treatments with duration, price and specialist.
Deposit, prepayment or card on file with a no-show fee.
Link on your website and Google. One switch makes the page bookable by AI assistants.
It doesn’t answer those questions itself. Health questions and complaints are handed to you and the chat is marked “Needs you”. On appointments, prices and the process it answers from your own information.
Yes. You sell vouchers and gift cards online through your booking page, with payment via Stripe. For regulars you can also award loyalty points.
Zenno collects what your tax adviser will need: VAT per service, a cash book for cash payments, a monthly or quarterly overview and the DATEV export. It doesn’t replace a tax adviser. Which rules apply to your clinic is something to settle with one.
Your Zenno page is built so AI assistants can book you directly. You decide whether AI bookings are accepted automatically or approved one by one from the email.
Free costs €0 (1 therapist, 5 treatments, no AI receptionist). Zenno is €49 a month with everything and 1,000 AI replies a month. Custom has the same features at a price set for your business. There is no commission on bookings.
One calendar, full for the day. Your receptionist answers, books and sells vouchers, and you stay in charge.
Free plan · no credit card · German, English and Thai
