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aesthetic & wellness clinics in Berlin: a treatment in the studio, the city through the window
Aesthetic & wellness clinics in Berlin

Clinics in Berlin, booked calmly.

From the first consultation to the follow-up, your clients book online in German or English. You secure long treatments with a deposit, and your front desk no longer has to take every conversation by phone.

Start free →What changes in Berlin
AI assistantExample conversation
I’m looking for a skin consultation in Charlottenburg, ideally Tuesday afternoon.
Praxis Lindenhof has Tue 15:00 free, skin consultation, 30 min, €45. Book it on their page?
Yes, please
Booked directly with Praxis Lindenhof. The confirmation is on its way by email. In Praxis Lindenhof's calendar · no commission
Berlin, locally

From Charlottenburg to Mitte, the front desk is the bottleneck.

Aesthetic and wellness clinics in Berlin see clients from across the city and from abroad. Many requests arrive after hours on WhatsApp or by email, often in English. With Zenno, clients book consultations and treatments directly on your page, at your prices and in real free slots.

For long or expensive treatments you ask for a deposit at booking. The AI receptionist answers questions about the process, prices and appointments, and hands anything medical to you. In draft mode you approve every reply yourself.

Neighbourhood by neighbourhood

Berlin isn’t one market, it’s many neighbourhoods.

Charlottenburg

The Kurfürstendamm and its side streets are home to many aesthetic clinics. Clients come from all over West Berlin and some from abroad, often in town for only a few days. Those enquiries arrive weeks ahead by email, in English, with plenty of questions about the process and the price. The AI receptionist answers what is in your own information and passes anything medical to you. When someone travels in specially for a treatment, the safest arrangement is the full price at booking.

Zehlendorf

Zehlendorf is green and quiet, with gardens, the Schlachtensee nearby and a car in most driveways. Clients plan treatments well ahead, around school holidays, trips and family occasions, and many reach for the phone first. A personal consultation before any treatment is expected here. Set up a 30-minute consultation as its own service that people can book online, even six weeks out. Anyone who prefers to write gets replies in draft mode, so nothing goes out that you haven’t read and approved.

Mitte

Anyone working in an agency, a law firm or a ministry in Mitte has little room in the day. A skin consultation or a short treatment has to happen between 12 and 2 and can barely run longer than 45 minutes. Clients book on their phone the evening before, often in English. Set up your services with their exact duration so you don’t lose half an hour between two lunchtime appointments. The SMS reminder keeps the appointment from slipping between two meetings.

Friedrichshain

Clients in Friedrichshain are young, many in their late twenties, and for a lot of them it is their first aesthetic treatment. That means plenty of questions in advance, in writing and late in the evening: what does a fruit acid peel cost, and how long does it take? The AI receptionist answers the process, duration and price from your own information. Whether a treatment suits someone’s skin is a question it leaves alone; it reaches you marked “Needs you”. Draft mode is worth using for the first few weeks.

Why clinics switch

Built for treatments that take time and preparation.

01

Costly appointments, secured

Ask for a deposit or the full price at booking, or keep the card on file and charge a fee for a no-show or late cancellation.

02

Consultation first

Set up consultations as their own service with duration and price, so new clients take the first step without calling.

03

Ready for AI assistants

AI assistants such as ChatGPT can read your services, prices and free times and book you directly.

04

Fewer calls at the front desk

Confirmations and reminders by SMS and email, rescheduling and rebooking in the client portal.

05

Several specialists, one calendar

Treatments by specialist and duration. 1 therapist on Free, as many as you need on Zenno.

06

Tax, prepared

VAT per service, a monthly or quarterly tax overview and an export for DATEV or your tax advisor.

Three steps

Add treatments. Secure the slots.

01

Add your services

Consultations and treatments with duration, price and specialist.

02

Choose your protection

Deposit, prepayment or card on file with a no-show fee.

03

Make it bookable

Link on your website and Google. One switch makes the page bookable by AI assistants.

Questions from Berlin

Answered briefly, for aesthetic & wellness clinics in Berlin.

Still unsure?Help centre docs.zennohq.comWrite to us support@zennohq.com

No. It answers questions about appointments, prices and the process from your own information. Health questions and complaints are handed to you and the chat is marked “Needs you”.

Yes. A deposit or the full price can be due at booking, or the card is kept on file and a no-show fee charged. Payments run through Stripe.

Ask for a deposit or the full price at booking, paid by card through Stripe. The booking page is available in English, confirmations and reminders arrive by email and SMS, and anyone whose trip changes moves the appointment themselves in the client portal.

Your Zenno page is built so AI assistants can book you directly. You decide whether AI bookings are accepted automatically or approved one by one from the email.

Free costs €0 (1 therapist, 5 treatments, no AI receptionist). Zenno is €49 a month with everything and 1,000 AI replies a month. Custom has the same features at a price set for your business. There is no commission on bookings.

Other cities

Aesthetic & wellness clinics in other cities.

Booking software that books itself.

One calendar, full for the day. Your receptionist answers, books and sells vouchers, and you stay in charge.

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